RIM is dead. It isn’t in the ground yet, but its days are numbered, and the recent public discourse between anonymous RIM employees and the RIM CEOs indicates that RIM won’t fix the problem(s) because it won’t even recognize or admit they exist. So, what can you learn from RIM to make sure you don’t repeat its mistakes?

The first sentence of the original anonymous letter posted at Boy Genius Report sums the whole situation up: “I have lost confidence.”