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Zultys Ships ‘Ultimate’ UC Contact Center Management Tool

Unified communications solution provider Zultys is now shipping MXIE SuperView, the ‘ultimate contact center management tool’. Integrated into the MXIE Unified Communications (UC) client, the new offering provides real-time visibility into agent productivity, queued and active calls, call wait time, threshold alerts, and more, all from a single screen.
Network Computing

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